It can be difficult and overwhelming when trying to select a point of sale (POS) system for your business, especially when there are so many options available that make similar claims and offer comparable rates. Identifying features that are key to your business and watching out for hidden fees is critical.
Here is a list, from J.D. Associates, of items to consider before ultimately making your decision on a POS provider:
1. Establish your objectives. Keep your focus on what you need out of a POS system to keep your business competitive rather than getting lost in the features. Rank your business objectives according to importance. This is a great way to avoid being distracted by the unnecessary features that salespeople will highlight.
2. After-sale support. Service providers are always helpful and accommodating throughout the sale process. When purchasing or leasing a POS system, it's more important to have quality service and support from the provider. After evaluating the needs of your business, you should be able to pinpoint the areas in which you will need long-term support. Before making a purchase and signing the contract, speak with the vendor about post-sale services. Ensure that you will not suffer from customer dissatisfaction due to lack of technical support.
3. Choosing the right vendor. Get answers to the important questions. You need to know how long the vendor has been in business, and the number of clients it serves. Ensure that they are certified to train you and provide support for the software. Before making a purchase, ask the vendor for customer references and testimonials. It's also important to have the vendor give you a product demonstration.
4. Give your business room to grow. Even if you currently operate from one location, your business could turn into a chain. If you have plans to expand, take that into consideration as your research and compare POS systems. Find out which systems scale best, and how easy and affordable it would be to upgrade.
5. Choose a system that comes with an easy user interface. You should be able to program it for sales, discounts, and special orders fairly easily. Customization options should be available. Ensure that the backend is as easy to use as the frontend. You need to be able to change prices, set up sales, and format reports with ease.
Finding the right POS provider may seem overwhelming at first, but if you set clear goals and do some due diligence you'll be able to narrow down the options to a system that works perfectly for your business. To learn how a mobile point of sale solution like PayAnywhere can help your business succeed, visit www.payanywhere.com.