Split Payment allows you to accept multiple forms of payment on a single transaction. Split payments and partial authorizations follow the same process in Retail theme. Terminal theme does not allow for split payments.
For a Split Payment in Retail theme:
- Ring up a sale.
- Tap Proceed To Checkout and then tap Split.
- Enter in the first payment amount, along with the method of payment.
- After the first payment, the app will calculate the amount still owed to you. Continue by entering in the second payment amount and method.
- Continue as needed until amount due is $0. Tap Proceed to complete the transaction.
Partial Authorization with prepaid/gift cards in Retail theme:
- Run the gift card. This will be logged as Payment 1.
- You will see the amount the gift card is authorized for. The remaining balance will show as Balance Due.
- Select how the remaining balance will be paid, process the transaction, and this will be logged as Payment 2.
- Once the full amount has been paid, complete the transaction as you normally would.
Terminal theme:
- Terminal theme does not allow for split payments.
- When a prepaid/gift card is used with insufficient funds to cover the transaction total, you will see the following message.
- A partial authorization of $xx.xx has been approved. In order to receive payment for the full transaction amount, please decline and transaction and try again with another payment method.
- Decline the transaction and select a different payment method in order to avoid only receiving partial payments.
Incomplete Split Payment:
- If you have an Incomplete Split Payment, it will be listed in your Transactions.
- Select the Incomplete Split Payment transaction and tap Complete Split Payment.
- Accept another payment to complete the Split Payment transaction.