PIN Debit and EBT are payment types that are enabled when you apply for a Payanywhere account.
In the Payanywhere app, head to Settings → Payment Types to see if PIN Debit and EBT are toggled on.
To accept PIN Debit:
- Check that PIN Debit is enabled under Payment Types in your Settings.
- Enter an amount or add items as needed.
- Select Debit and insert the debit card.
- The customer will then enter their PIN number to complete the debit transaction.
- If the transaction fails, remove the card prior to tapping Continue and attempting the transaction again.
To accept EBT:
- Provided you are eligible to accept EBT, check that EBT is enabled under Payment Types in your Settings.
- Enter an amount or add items as needed.
- Remember: Non EBT items should be added in a separate transaction.
- Select EBT on the checkout screen.
- Choose Cash Benefit or Food Benefit, depending on your business needs.
- You can select Balance Inquiry if your customer would like to view and print their balance.
- Swipe the card or manually key the card information in and have your customer enter their PIN.
- Your customer’s receipt will display the benefit type and the customer’s remaining balance.
Accepting tips on PIN Debit transactions:
- Ensure Tips are enabled under Settings.
- You cannot adjust tips for PIN Debit transactions. Therefore, if Sign & Tip on Printed Receipt setting is enabled, you will need to add the tip on-screen prior to accepting the PIN Debit payment.
- Select Debit payment method at the time of sale.
- Your customer may add a tip on-screen during the transaction process. The tip amount must first be selected before the PIN debit card is inserted.
- Follow the prompts to complete the transaction.