Adjust Tips

Allow your customers to tip either in-app or on a printed receipt. When your customers tip on a printed receipt, you'll enter in tip amounts after the transaction. 

To enable Sign & Tip on Printed Receipt: 

  1. Go to Settings → Signature & Tips. 
  2. Make sure Enable Tips is on and then toggle on Sign & Tip on Printed Receipt. 

Note: Customers will sign and tip on a printed receipt. This option prints out a merchant and customer copy of the receipt. Enabling this setting turns off digital signatures and on-screen tips. 

To adjust tips: 

  1. Tap Menu → Adjust Tips.  
  2. You will see a list of all transactions eligible for adjustment. 
  3. Select a transaction. Enter in the appropriate tip for the transaction. Tap Finalize All if you'd like to enter in tips for all transactions at one time. 
    • Managers and above can enter in tips for all transactions. 
    • Cashiers can only enter in tips for their transactions. 

Note: Enter in tips prior to transactions settling at 10 pm ET. 

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